Microsoft today released 238 pages of update notes for its upcoming October 2018 releases of its ERP and CRM Dynamics 365 applications. Microsoft said last month that the company would adopt a biannual update schedule. Dynamics 365 apps will be updated in April and October. Around the same time as...
Sustain your customers’ loyalty
Microsoft France is pleased to invite you to its Innovation Centre. You will discover the services of Dynamics 365 for Customer Service. On the agenda, demonstrations and presentations of customer cases in partnership with MASAO to illustrate the value of artificial intelligence: Deliver customer-friendly experiences across multiple channels and across...
Microsoft Dynamics 365 and RGPD
The General Data Protection Regulation (ORDR) is fundamentally designed to protect people's right to privacy. Visit Microsoft Trust Center to learn more about Microsoft's commitment to security. In addition, we offer you a free diagnosis on GDPR. EDIT: After several months of the implementation of the RGPD, the CNIL has...
Make AI a reality for your sales management
AI for Dynamics Sales is designed to help sales teams use technologies such as sentiment analysis during calls and warnings about risky transactions. Indeed, the idea is to take proactive measures and help salespeople prioritize their tasks. For example, your salespeople will be able to find out through AI when...