The essential element of any successful sale is knowledge. As well as the ability to discover and address a buyer's difficulties or needs in order to identify and convert opportunities. Now that Dynamics 365 Sales Insights is available, your sales team, from the field to the call center, can harness...
What problems do your customers face? What are the obstacles customers face in their quest for assistance? How can the process improve to create a pleasant customer experience and increase engagement? Forward-thinking companies specializing in customer relations explore these issues on a daily basis. You too need to focus on...
In the content and product-saturated market, personalization is the key to distinguishing itself from the competition. According to a recent study by Frost and Sullivan, the customer experience is expected to exceed prices and products as the main factor of brand differentiation by 2020. Businesses around the world lose more...
