The General Data Protection Regulation (ORDR) is fundamentally designed to protect people's right to privacy. Visit Microsoft Trust Center to learn more about Microsoft's commitment to security. In addition, we offer you a free diagnosis on GDPR. EDIT: After several months of the implementation of the RGPD, the CNIL has...
Make AI a reality for your sales management
AI for Dynamics Sales is designed to help sales teams use technologies such as sentiment analysis during calls and warnings about risky transactions. Indeed, the idea is to take proactive measures and help salespeople prioritize their tasks. For example, your salespeople will be able to find out through AI when...
Dynamics 365 to support the growth of your SME
DISCOVER HOW MATHILDE SA SME WITH MICROSOFT DYNAMICS 365. With Dynamics 365, Mathilde manages its customer service, sales, personnel management and marketing campaigns: Each employee exploits and enriches customer data to provide them with a unique experience.Marketing automates its multi-channel campaigns by sending tailored offers to each recipient.The business benefits...
MASAO Grand West
We are pleased to announce the location of Masao in Nantes. This development will allow us to spread throughout the Greater West region and bring more agility to our projects and better service to all our customers on the Atlantic coast. Let us wish success and success to Jean-Michel MOSER...
Microsoft Partner of the Year 2019
After being partner of the year in 2018 in France, Masao is once again awarded by Microsoft by receiving the Award of the best partners in the world on Dynamics 365 for Sales. It is a real honour to receive this award which values the work of our teams and...
Inner Circle 2019/2020
We are proud to be part of the inner circle again for the third year in a row. This Microsoft award is designed to reward the best Dynamics sellers in the world. So congratulations to all our sales team for this performance!
How does data and analytics improve customer service?
What problems do your customers face? What are the obstacles customers face in their quest for assistance? How can the process improve to create a pleasant customer experience and increase engagement? Forward-thinking companies specializing in customer relations explore these issues on a daily basis. You too need to focus on...
Customer relationship: a key priority for all industries
In the content and product-saturated market, personalization is the key to distinguishing itself from the competition. According to a recent study by Frost and Sullivan, the customer experience is expected to exceed prices and products as the main factor of brand differentiation by 2020. Businesses around the world lose more...