The crisis we are experiencing is likely to have a significant impact on the evolution of telework. Companies will certainly stop the race to expand their offices and will instead invest in collaborative work with tools such as Teams and will look for solutions to manage the presence of its...
Dynamics 365 App for Outlook updated with several new features
https://youtu.be/Cp6h9ItFqZI Microsoft Dynamics 365 App for Outlook helps you maximize productivity by displaying Dynamics 365 data in the app Outlook. Indeed, when you receive an email you can for example see all the information related to Dynamics 365. As a result, the app has a user experience closer to Outlook...
Dynamics 365 family expands with the arrival of spring
Microsoft adds a marketing brick to its Dynamics 365 offering. Which also benefits from enhanced integration with the PowerApps service. The Dynamics 365 family is growing with the arrival of spring. Indeed, Microsoft has added a brick of marketing automation whose general availability is announced for the month of April....
Will Dynamics 365 for Field Service revolutionize predictive maintenance?
Equipped with hundreds of sensors capable of analysing their operation in real time, modern vehicles are perfect examples of the application of the concept of predictive maintenance. Analyzing a vehicle's performance makes it easier to anticipate breakdowns. And also direct its owner to the nearest garage. The good news? These...
What’s new in the Dynamics 365 administration centre
With the introduction of Common Data Services for Apps, which relies on the same platform as Dynamics 365 for customer engagement, PowerApps users will be able to create Common Data Service instances. As a tenant administrator or Dynamics 365, you can control and manage them. If your company has multiple...
Microsoft’s CRM strategy through LinkedIn (Dynamics 365 for Sales and LinkedIn Sales Navigator edition)
In a nutshell Last spring, Microsoft announced the Microsoft Relationship Sales solution, which was rolled out over the summer. This solution combines Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator Enterprise Edition. Presentation Last April, Microsoft announced the Microsoft Relationship Sales solution, which combines Microsoft Dynamics 365 for Sales...
Get ready for GDPR: Find out how Dynamics 365 can help you
If your solution or project processes the data of EU citizens or residents, the legal obligations of the General Data Protection Regulation (GDPR) apply to you and your company. So get your Microsoft Dynamics 365 solution and projects today for GDPR by watching this free webinar.Not only will you get...
The new business model: relational sales
Relationship sales are about empowering sellers to stimulate customer engagement. In the digital age, engagement is not limited to face-to-face interactions. It is a question of maintaining a personalized relationship with the customer that takes into account its specificities and context. Moreover, this relationship must be measurable (conversion, satisfaction rate,...
Dynamics 365 for marketing – A giant unleashed!
Microsoft Dynamics 365 for Marketing has finally been launched! An impressive platform of modern technology, capable of doing things that were impossible before. How many impatient customers have they claimed to get into this revolutionary marketing #FreightTrain of innovation? https://youtu.be/TrosVYVTsS8 The product is ... Impressive! Compared to all other Marketing...
Dynamics 365 – A glossary for SMEs
Although Dynamics 365 was not specifically designed for the SME customer, we engage every day with our SME customers who are always interested in Microsoft's offering. Most of these conversations begin with an explanation of the terms and concepts used in Customer Engagement... or what we called CRM. The basics...